Shipping is via US Postal Service or UPS Ground unless other arrangements are requested. Customer reserves the right to schedule or arrange for their own shipping or freight. Freight shipping can be arranged by us if requested. Buyer assumes responsibility for all shipping or freight charges unless otherwise agreed upon and mentioned on their invoice. Note: We cannot take responsibility for delays that are beyond our control; for example but not limited to, weather or transit delays. Buyer is responsible for requesting or adding insurance to their own freight even if New York Cosmetics schedules the shipment. New York Cosmetics takes no responsibility for merchandise damaged in transit. Any issues with packages/pallets being lost or damaged must be dealt with directly through the carriers or insurance providers.